Skip to main content

Email Alerts are not received...

In one of application, Email alerts are sent using SQL sp_send_dbmail stored procedure. Email alerts were working properly, but suddenly noticed email alerts are not received.

To troubleshoot the issue, first I checked the msdb.dbo.sysmail_event_log table using the below query.

SELECT log_id, event_type, log_date, description, process_id, mailitem_id, account_id, last_mod_date, last_mod_user
log_date DESC

If there is any error, you should see records with the event_type value as error.
In my case there are records with event_type value as error, and the description value for those records is same as below

The mail could not be sent to the recipients because of the mail server failure. (Sending Mail using Account 3 (2018-02-01T10:41:27). Exception Message: Cannot send mails to mail server. (The SMTP server requires a secure connection or the client was not authenticated. The server response was: Authentication required).  )

As per the error descript…

Hide SSRS Report Items while exporting...

While exporting to PDF, EXCEL or any other format in SSRS report, we may need to hide some images or some contents of the report.
We can set the Visibility of that report content using the below expression for the "Show or hide based on an expression" option

=IIF(Globals!RenderFormat.Name="EXCEL" OR Globals!RenderFormat.Name="PDF", true, false)

Here I just set the visibility for EXCEL and PDF format only, but you can add other formats as well.

Also please note the if it is not working for render format value as "EXCEL", check it with Globals!RenderFormat.Name="EXCELOPENXML"