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Email Alerts are not received...

In one of application, Email alerts are sent using SQL sp_send_dbmail stored procedure. Email alerts were working properly, but suddenly noticed email alerts are not received.

To troubleshoot the issue, first I checked the msdb.dbo.sysmail_event_log table using the below query.

SELECT log_id, event_type, log_date, description, process_id, mailitem_id, account_id, last_mod_date, last_mod_user
log_date DESC

If there is any error, you should see records with the event_type value as error.
In my case there are records with event_type value as error, and the description value for those records is same as below

The mail could not be sent to the recipients because of the mail server failure. (Sending Mail using Account 3 (2018-02-01T10:41:27). Exception Message: Cannot send mails to mail server. (The SMTP server requires a secure connection or the client was not authenticated. The server response was: Authentication required).  )

As per the error descript…

Decomposition Tree in PerformancePoint Sever 2010

Decompostion Tree is a new feature available in PerformancePoint 2010 and it is a very useful and smart feature for BI applications.

But there are few tricks need to be followed to have the decomposition tree in a scorecard.
  • You need to create KPIs from PerformancePoint. If you import KPIs from Analysis Sevices Cube, Decomposition Tree will not work.
  • Need to provide values from a Measure. If it is provided from a MDX expression Decomposition Tree will not work.
  • Therefore if you need to do some calculations for the KPI, create a Calculated Member which having the required calculation and set the Parent Hierarchy of the calculated member as Measures.
  • Then you can use that calculated member as a measure to create the required KPI and the Decomposition Tree will be available for it.
  • Calculation property for the Actual and the Target should be Data value.
  • Also to enable the Decomposition Tree feature in the Scorecard, Silverlight need to be installed in the client machine.
  • Also when I added those created KPIs by creating a blank scorecard from PerformancePoint, Decomposition Tree did not work. But when I created the scorecard by importing KPIs from analysis service and modified the KPIs as above, then the Decomposition Tree works fine.


  1. I was able to create a decomposition tree by predefining a KPI with analysis services as data source, then adding that to a blank scorecard. Note that the calculation property on the kpi actual and target should be data value, then it works fine.


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